COVID-19 Updates and Resources


We at Senior Star have spent 45 years creating and striving for a company culture of caring and making a difference. We care deeply about Senior Star residents and the individuals who love those residents. We care deeply about our industry and exceptional team of associates, whose work is not only essential but is also vital to the health of our nation.

Through the global COVID-19 pandemic, we remain connected to the Centers for Disease Control (CDC) and local health authorities, and focused on the safety and wellbeing of everyone we serve and employ.

When the COVID pandemic hit, we all began to rally around the words “Safer at Senior Star.” These words speak to our commitment to the safety protocols we have in place and to our Difference Makers pledge that extends to living safely at work and home.


Boosted for Safety

Successfully Achieved 100% Fully Vaccinated Associates.

At Senior Star, we all believe in our responsibility to practice safe COVID protocols. Together, we keep each other safer within our communities. We recognize how hard this has been on our residents, families, and associates throughout these unprecedented times, but have continued to adapt to guidelines that ensure all of our safety. Watch this video from our Senior VP of Clinical Services to hear about all of our ongoing efforts.

Boosted for Continued Safety

Successfully Achieved 100% Fully Vaccinated Associates.

At Senior Star, we all believe in our responsibility to practice safe COVID protocols. Together we keep each other safer, within our communities, as part of our promise to 'Do for Each Other with Love.' We recognize how hard this has been on our residents, families, and associates throughout these unprecedented times. Still, we have continued to adapt our guidelines to ensure the highest level of safety within our communities. Enjoy this video where our Senior VP of Clinical Services shares our continued efforts to be #SaferAtSeniorStar!

Working towards a fully vaccinated workforce

Continuing to keep our communities safe.

We believe Senior Star residents, all seniors and all of our associates have earned the ability to live their best lives confidently in a safe environment. We are doing nothing less than what it takes to provide that safe environment, create peace of mind for families and enjoy a lifestyle free of fear, isolation and the concerns of the past 18 months. View the video to hear from our CEO on our plans to reach a fully vaccinated workforce.

Preparations that keep life at Senior Star safer

Keeping our communities clean.

Our team members have been thoroughly trained to keep safe and clean at work and at home. Shadowee Betts, RN, BSN, and Regional Vice President of Clinical Services shares how we continue to train our team members in advanced cleanliness and safety protocols to keep our residents safe and living vibrantly at Senior Star.

At Senior Star, we have also instituted new technology to keep residents and families connected. Watch the video learn more.


Connectivity for Residents and Families

Keeping our communities safe.

Part of being #SaferAtSeniorStar means that we continue to focus on the overall wellbeing of our residents and associates. We know how important it is for all people, especially for residents, to be safely engaged and connected.

View this video from one of our Kanas City communities to learn more about how technology helps us remain connected.

I had a very unexpected feeling come from the new family connectivity immediate reduction of worry and anxiety.

Senior star family member


Difference Maker's Pledge

The heart of our Senior Star family is our dedicated associates who are … A World of Difference Makers. They bring respect, love and caring on a personal level to our residents every day. Our commitment to them is unwavering.
  • Paid sick time extended to all associates – full-time and part-time. This is in addition to regular time-off.
  • Senior Star Co-Founders, Bill and Bob Thomas, personally fund an emergency relief fund for all associates. This confidential fund (administered by a third party) covers illness due to COVID-19 as well as other hardships.
  • Health care coverage has been extended to all new associates; we are opting to waive the 90-day waiting period.
Our associates volunteer to sign our Difference Maker’s pledge to live safely at home and work.

Keeping Safe - COVID-19 Testing

Before welcoming a new resident or associate, we require a negative COVID test result and follow up testing as needed.

We conduct prevalence testing of residents and team members after there is a confirmed positive COVID-19 test result following our contact tracing protocols and we are meeting all CDC requirements and state and local guidelines for senior living communities in regard to testing protocols.

We will remain flexible and will continue to pivot and adapt our approach based on the evolution of the pandemic, local area positivity rates, and guidance from health authorities.


Senior Star's Message to Families

Brought to you by Co-Founders Bill & Bob Thomas

We Are All in This Together

The fact that Coronavirus does not begin within our building—that it walks through the front door—makes it clear: When it comes to safety, we are all in this together. It is with this emphasis on safety that we share this video, filmed by our Co-Founders in May of 2020. Then and now, we are all in this together.

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Adapting Our Operations

We continue to address operations creatively to help make sure residents enjoy life at Senior Star. Our level of safety protocols at each community are set based on the local circumstances, case numbers and guidelines. These protocol levels change and adapt as needed to keep everyone safe.

If you are considering senior living options, we encourage you to contact our communities directly about COVID-19 response. We are fully transparent regarding measures we’ve taken to keep our residents safe, well, and socially connected.

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